Privacy Policy

Aakhri update: 31 July 2026

ApkaRista.com ("hum", "hamara") aapki privacy ko sabse upar rakhta hai. Yeh policy batati hai ki hum kaunsi jaankari lete hain, kyun lete hain, aur use kaise surakshit rakhte hain.

1. Kaunsi jaankari li jaati hai

Profile details: naam, umar, gender, dharm/biradari, education, profession, income range, family details, photo — jo aap khud registration mein dete hain.
Phone number: account login/verification (OTP) ke liye.
Verification document (vaikalpik): agar aap blue-tick verification chunte hain to aap apni Masked Aadhaar (jisme sirf aakhri 4 digit dikhte hain) upload karte hain — detail neeche Section 2 mein.
Camera aur Microphone: sirf jab aap khud voice ya video call shuru/receive karte hain, ya profile ke liye photo khinchte hain — tabhi istemal hoti hai. Recording kahin store nahi hoti, seedhe doosre member tak (end-to-end call ke doran) jaati hai.
Location (vaikalpik): sirf jab aap khud chat mein "Live Location" share karne ka option chunte hain, tabhi aapki location liya jaata hai — aur sirf us waqt jab app khuli/foreground mein ho. Bina aapke ijazat diye kabhi location access nahi hoti, aur background mein kabhi track nahi kiya jaata.
Photos/Files ki storage access: sirf jab aap khud koi photo/document upload karte hain (profile photo, chat mein media, ID verification) — tabhi zaroorat hoti hai.
Usage data: app ke andar aapke interests, matches aur chat — service chalane ke liye.

Camera, Microphone, aur Location — teeno permissions Android ke apne system permission-dialog se hi maangi jaati hain, sirf tabhi jab aap khud us feature ko istemal karte hain (jaise call shuru karna ya location share karna) — app kabhi pehle se, bina bataye, ye access nahi leta.

2. ID / Aadhaar Verification (Masked)

Blue-tick verification bilkul vaikalpik (optional) hai — aap chahein tabhi.
Aap UIDAI ki official website (myaadhaar.uidai.gov.in) se apni marzi se Masked Aadhaar download karte hain, jisme sirf aakhri 4 digit dikhte hain. OTP aap khud UIDAI ki site par daalte hain — hum aapka OTP ya poora Aadhaar number kabhi nahi dekhte na store karte.
Ye masked document aap apni saaf sehmati (consent) ke saath app mein upload karte hain, sirf apni pehchaan verify karne ke liye.
Document surakshit (encrypted, access-controlled) rakha jaata hai — sirf aap aur hamari verification team hi dekh sakti hai, koi aur nahi.
Hum Aadhaar authentication / eKYC (UIDAI API) NAHI karte, aur poora 12-digit Aadhaar number kabhi collect NAHI karte.
Verification poora hone ke baad ye document hata (delete) diya jaata hai. Aap kabhi bhi delete ki request kar sakte hain.

3. Jaankari ka istemal

Aapko behtar matches dikhane ke liye (AI compatibility, Kundli milan).
Aapki chuni hui privacy settings ke hisaab se doosre members ko profile dikhane ke liye.
Fraud/fake profiles rokne aur members ki suraksha ke liye (ismein ID verification bhi shaamil hai).

4. Photo & Contact Privacy

Aapke paas control hai: photo sirf accepted matches ko dikhane ka option, contact number chhupane ka option, aur profile ko search se hide karne ka option — sab app ki Settings mein hai.

5. Jaankari kisi ko bechte nahi

Hum aapka personal data kisi third party ko bechte ya kiraye pe dete NAHI hain. Aapka verification document (masked Aadhaar) kisi bhi third party ko share nahi kiya jaata — ise sirf hamari verification team review karti hai. App chalane ke liye hum bharosemand infrastructure (Google Firebase) use karte hain, jahan data encrypted aur surakshit rehta hai.

6. Data Suraksha

Aapka data industry-standard tarikon se surakshit rakha jaata hai (transit mein encryption, access sirf zaroori logon tak). Verification jaise sensitive documents tak sirf verification team ki pahunch hoti hai, aur ye kaam poora hone ke baad hata diye jaate hain. Chat sirf mutual match hone par khulti hai. Report/Block ki suvidha har profile pe available hai.

7. Data Delete Karwana

Aap kabhi bhi apni profile aur data delete kar sakte hain — app mein "Logout / Reset" se, ya humein help@apkarista.com par likh kar. Verification document ki alag se delete request bhi kar sakte hain.

8. Sampark

Kisi bhi sawaal ke liye: help@apkarista.com